ula píše:Možná třeba takto:
Can you write me please what kind of breach of conditions was it?
Thank you for your answer
takze jsem konecne dostal odpoved, postuju ji sem celou, protoze jak jsem uz psal, anglictine moc nevladnu. projel sem to google translatorem, ale moc z toho moudrej nejsem:
Thank you for your email, which has been escalated to me for response, as
I am a senior collusion specialist.
Our policy is to not reveal the specific game, or names of culprits, in
cases like this, and this policy is occasionally questioned by the
players we credit. However, we do not reveal the names of the suspect
players for a number of reasons. Primary among them is our concern over
the privacy rights of all of our players, even those who have violated our
rules. Nowhere in our Terms of Service do we assert the right to "out"
colluders to the derision of their peers.
Our task--one we take very seriously--is to police our games and, where we
find dishonesty has occurred, to bar the guilty players, and compensate
those who were exposed to potential injury.
Not all credited players were necessarily *actually* harmed, but are
compensated on the exposure to possible harm. Such was the case with you.
I reviewed the hands, and I couldn't find any hands where you were
actually harmed. Further, based on my review of your play in the hands in
question, you do not seem to have altered your playing style to
accommodate what you were seeing--your usual playing style and strategies
worked quite well against our colluders. They did not manage much more
than stealing your blinds a few times.
As such, it would seem like you have, in fact, been over-compensated. That
being said, we are not in the habit of removing credits from players once
given, unless they insist we do so (yes, it has happened before). So,
please consider your over-credit a gift from your friends at PokerStars.